Individual & Family Counselling

Full- and part-time UWOFA members can access individual and family counselling services through Western's Employee and Family Assistance Plan (EFAP).

About EFAP

EFAP is a confidential and voluntary support service, provided by Morneau Shepell that can help you to optimize your current wellbeing, or to take the first step toward change. You can access help to find solutions to the challenges you face at any age and stage of your life.

At no cost to you, you and your family members can access immediate and confidential support in a way that is most suited to your communication preferences, comfort level and lifestyle. We know that when you and your family are well, you can bring your best self to work.  EFAP is part of our efforts to continuously improve the programs we offer to support you and your family's well-being.

Counselling services are provided by experienced, Masters level counsellors. In-person counselling locations are available in London and surrounding communities. They are also available across Canada and internationally if you are travelling, on sabbatical or have a dependent studying away from home. Counselling can be done in-person, on the phone, via video or online. In addition to emergency and counselling services, EFAP offers an extensive range of services that can assist with challenges you face, and help to boost your health and wellness.

You can find out more on the Western HR pages, get answers to frequently asked questions or visit